Automobile Association of SA: Legacy goes digital

Automobile Association of SA: Legacy goes digital

The Automobile Association of South Africa (AA SA) faced mounting costs from a legacy communications system, in addition to requiring an omni-channel solution that enabled easy integration into existing communication channels. Itec developed an easy-to-implement and...
Design thinking vital to customer engagement

Design thinking vital to customer engagement

There is little doubt that technology has fundamentally shifted enterprise goalposts and redrawn the lines that once were the parameters of the business. It is embedded in every business, integrated into every person’s life and heavy with potential as it continues to...