Tap and go: yes or no?

Contactless card, or “tap and go”, payments are slowly gaining popularity as more banks and retailers adopt this method of payment. Shoppers with the technology-enabled cards are benefitting from the speed and convenience that contactless payments offer. However, with...

The evolution of the claims handling process

Technology has come a long way in terms of the efficiency in handling healthcare claims since the early 1990s. Through the development of specific coding systems and ever more advanced rules engines and algorithms, artificial intelligence and human clinical expertise...

Mobile makeover for next-generation banking

A new generation of bank customers will bypass physical branches and banking via the web almost completely in favour of completing transactions and accessing services from their mobile devices. Financial institutions are already scaling back branches and automating...

Digital shake up in financial services

Financial services (FS) organisations increasingly rely on “realtime” information – about their customers, products, services, market, regulation and even competition – as part of their ongoing efforts to become more connected, digitally enabled and...

Fintech, agribusiness top investors’ choices

African private equity and venture capital deal-making in April were dominated by investments in technology companies, particularly fintech and business-to-business platforms, together with encouraging activity in the agribusiness and food sector. This according to...

Fintech innovation an SA revelation

South Africa is often described as a land of extremes, especially when it comes to cash and fraud. Chris Ogden, CEO of RubiBlue examines the value of solutions that allow for the movement of cash and cash payments while mitigating fraud In 2017, The South African...

Digital trends driving insurance in Africa

The past few months have seen digital becoming more integrated with industry sectors across Africa. But it is the data-rich environment of insurance that has especially benefitted from this with several trends emerging that impact on the effectiveness of its delivery...

Your bot will see you now …

Next time you contact your insurer there is a good chance that you will be dealing with artificial intelligence (AI). Insurers are starting to use intelligent computers to give advice and speed up the process of buying insurance and paying claims. Virtual underwriters...

Are investment banks ready for blockchain?

By Prashant Prakash – Two years ago, Accenture published a report on the potential impact of blockchain technology on the investment banking industry. Since then, interest in and funding for this type of financial technology (fintech) have grown exponentially....

Bitcoin and the question of tax

Christopher Renwick, attorney at Tax Consulting SA, discusses some of the pressing issues surrounding the cryptocurrency. Although usually behind the global curve, South Africa seems to be keeping pace with the current bitcoin trend. This is positive, as we are living...

Fundamental fintech shift coming

Far-reaching changes that govern Europe’s retail banking system will be implemented early this year – and the effects will be felt in South Africa. Several local banks that have branches in Europe will have to comply with a new European Union (EU) directive that is...

Insurtech shakes things up

Technological innovations have taken multiple industries by storm over the last few decades. However, insurance has often been pegged as a slightly more traditional industry. Enter insurtech, which is driving the new technologies increasingly underpinning insurance...

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