ITSM and Application Development

SSA fixed broadband growth means opportunities for telecos, ISPs

Apr 10, 2019

Besides providing internet connectivity for remote populations, FWA can help support the growth of digital media, provide the wider population with access to government services and meet demands of businesses for high-quality broadband services.

Is Africa adopting new hotel technology?

Mar 20, 2019

Africa will have to speed up in order to satisfy global travellers who are used to digital accommodations, to meet guest demand and to provide competitive levels of guest service and engagement

Medipost IT systems support reliable medicine delivery

Mar 13, 2019

Medipost in-house software enables the firm to meaningfully support the work of colleagues while facilitating access to medicines for thousands of South Africans, enabling compliance with treatment regimes.

Why compliance needs to be in your business DNA

Oct 23, 2018

Automation might not be the first thing that comes to mind when you think about regulatory compliance, but there is a link. To be successful, organisations need to be on the front-foot and able to absorb new rules and regulations seamlessly to avoid the pitfalls of...

At the cutting edge of digital transformation

Sep 25, 2018

By now every organisation has come face to face with the reality of digital transformation, and recognises that it’s imperative to change the way they do business if they’re going to be successful in the months and years to come. But actually implementing changes,...

Embed compliance into business processes

Jul 17, 2018

Changing the mindset at C-suite level that compliance is not a “tick-the-box, rule based” process at the end of any transaction or activity is one of the greatest challenges around embedding compliance into business solutions. This is according to Kalane Rampai,...

BPM is dead. Long live BPS …

Jul 17, 2018

Over the last few years, the Internet of Things (IoT) has started to permeate all markets as organisations across the board have begun looking for ways to harness the value that combining the IoT within other business process management (BPM) initiatives could realise...

How can you ensure consistent service delivery?

Apr 10, 2018

Imagine you’re at a restaurant. When you arrive, there is no menu. You decide to order what you feel like, however, every time you place an order, the response back from the kitchen is that they don’t serve what you’ve asked for. After several attempts, you finally...

Wading through the continuum of web, native and progressive web apps

Mar 20, 2018

By Mike Geyser – Trying to wade through the continuum of application technologies sometimes feels like you’re strolling through a swamp in an astronaut suit. But if you take a step back you’ll see a logic to how web, native and progressive web apps work in...

Develop for the bad guys: DevConf expert

Mar 20, 2018

As Africa’s youth embrace the development opportunities presented by new technologies and infrastructure, young developers must remain cognizant of the need to build applications with the ‘bad guys’ in mind. This is according to Nigerian full-stack developer and...

Effective EAM means profitability in hospitality

Dec 11, 2017

“Effective hospitality solutions, such as enterprise asset management software, let employees focus on improving customer service.” ~ Barry Diedericks, EAM Subject Matter Expert at Softworx

Better banking through technology

Nov 20, 2017

In South Africa, the fourth industrial revolution is seeing incumbent banks leveraging new technology to make things fast, smarter and less expensive for their customers, to enhance their existing offering.

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