by Dianne Bayley | May 23, 2023 | Security and Legal
In 2022, WhatsApp Business was the biggest social messaging platform in the world. Towards the end of last year, there were 2.4 billion WhatsApp users, with hundreds of millions of those accounts being business accounts, writes Richard Firth, CEO, MIP Holdings....
by Dianne Bayley | Apr 9, 2022 | Innovation
Chatbots as we know them are evolving. The generic bot found on many websites isn’t fit for many of the purposes it’s been deployed for, writes Ryan Falkenberg, co-CEO, digital self-service automation company CLEVVA. But now, chatbots are specialising to better meet...
