by Dianne Bayley | Jul 5, 2023 | Sustainability
When you think about the businesses most affected by load shedding, chances are contact centres don’t immediately leap to mind. But, as with so many other companies across the country, it has played havoc with contact centres, writes Ryan Falkenberg, co-CEO,...
by Dianne Bayley | Feb 20, 2023 | Innovation
When ads first hit the internet, birthing digital marketing along the way, there was a lot of hope from marketers, writes Ryan Falkenberg, co-CEO, CLEVVA.The ability to track ad performance felt like it would bring an end to the old adage of knowing that half of all...
