Six steps to pain-free digital migration

Six steps to pain-free digital migration

People are reluctant to try new things – at companies, particularly larger organisations, decision makers are naturally risk-averse, writes Kevin South, Head of Digital & CX at SEACOM If something is working, why change it and potentially damage the...
Automation of CX the only way to grow business

Automation of CX the only way to grow business

Doing more with less. Working in an agile way. These phrases are typically mentioned when describing essential components of doing business in the digital age, writes Kevin South, Head of Digital & CX at SEACOM. Emerging technologies like cloud, robotics and AI...