by Dianne Bayley | Jan 17, 2022 | Workplace 2020
If 2021 taught us anything, it was that life is unpredictable and that we need to be prepared for the unexpected. Over the past two years, businesses have been forced to change and review their strategies. They have had to remain agile in a changing world as...
by Dianne Bayley | Jul 12, 2021 | Innovation
In a post-pandemic world, every company must pivot to a digital-first customer engagement model to survive, writes Robin Fisher, Senior Area Vice President,Salesforce Emerging Markets. As customer priorities and behaviours continue to evolve, so too will business’...
by Dianne Bayley | Apr 26, 2021 | Innovation
Artificial intelligence (AI) has accelerated significantly in recent years, writes Robin Fisher, Senior Area Vice President of Salesforce Emerging Markets. Intended to make our daily activities more convenient and straightforward, the technology has gradually been...
by Dianne Bayley | Feb 17, 2021 | Sustainability
We are in the midst of several crises. A health crisis, an economic crisis, a climate crisis, and a crisis of trust, writes Robin Fisher, senior area vice president, Salesforce . According to Edelman’s 2021 Trust Barometer, trust in government, NGOs and media...
