Retailers move beyond price and merchandise

Increasingly, retailers need to create a compelling reason for customers to enter their stores and should look at  technology as a way to differentiate themselves from the competition. “For the past two decades, retailers have tended to focus on saving costs and...

Customer experience drives the evolution of CRM

The urgent need for businesses to attract and retain customers in today’s fiercely competitive market has revolutionised customer interaction and customer relationship management (CRM). This is now a technology-driven business discipline underpinned by the advent of...

Why the Aston Martin Red Bull F1 team chooses hyperconvergence

The Aston Martin Red Bull Racing team faces a great deal more IT challenges than your average enterprise. Not many IT teams have to rebuild their data centre 21 times each year and spin it up in a matter of hours. Not many data centres are packed up and transported...

Protect your business from the unexpected

Whether it is caused by cataclysmic weather, technological malfunctions or human actions, an IT outage can be devastating. By Kate Mollett, regional manager for Africa South at Veeam Unfortunately, the perceived cost and complexity of disaster recovery put many...

Cloud-based systems help to combat poaching

Faced with swelling numbers of increasingly brazen poachers and an apparently insatiable appetite for the purported mystical qualities of their horns and tusks, African elephants and rhinos face the real prospect of extinction in our lifetime. But for the brave work...

Find the real value in digital transformation

Digital transformation is no longer a nice-to-have: organisations that have not at least begun their digitalisation journey run a very real risk of becoming irrelevant. This is the word from Dell EMC channel manager Brad Pulford, who told delegates to the Dell EMC...

Your server is redundant – so why are you still paying for it?

Your company might be paying for an on-premise server that is hindering your business’ performance. By Stephen Corrigan, MD of Palladium It’s the absolute last thing a business owner wants to hear. That even as you’re madly seeking out ways to cut costs, you’ve been...

Digital transformation: keep doing what you do, only better

Thanks to the wide proliferation of digital services and the ubiquity of the internet, the idea of “digital transformation” has gained significant momentum over the past five years, to the point that it seems like that’s all we talk about these days. Even if...

SD-WAN enables digital transformation in hospitality

Succeeding in the hospitality industry requires more than the most comfortable bed, the most delectable menu, or the most luxurious spa. When one bad review can send would-be customers to the competitor, hospitality businesses must rely on technology to deliver...

The digital divide: where are we now?

From a purely observational standpoint, it might seem like humanity has now bridged the digital divide. By Keith Matthews, country manager: South Africa at Orange Business Services Wherever you go in today’s world you are sure to see someone scrolling through pages on...

What comes after the Fourth Industrial Revolution?

The world around us is changing rapidly and almost every single business model is impacted by the new digital economy. The meteoric rise of the big tech firms has established them as the dominant new business models in the post fourth industrial revolution (4IR)...

Dealing with the opposite of the norm on social media

Sharon Peche, marcom manager at Kyocera Document Solutions South Africa, shares her insights into online performance in a B2B environment that does not follow general trends. If we’ve learned anything in the years since social media insinuated itself into our work and...

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