by Dianne Bayley | Dec 21, 2020 | Sustainability
Customer experience (CX) has always been a crucial differentiator for businesses, but in 2020, it became a matter of survival, writes Andrew Bourne, Region Manager, Africa, Zoho Corporation. As businesses around the world were forced to shut their physical shops and...
by Dianne Bayley | Dec 20, 2020 | Security and Legal
By Edison Xie, Director of Media Affairs, Huawei Southern Africa Region Over the past two years, Huawei has reviewed the approach to security and privacy, analyzed the directions in which new technologies are heading and the current and future challenges facing our...
by Dianne Bayley | Dec 19, 2020 | Security and Legal
With a global-level shift in ways of working came an immediate need for widespread digitisation and the priority was making it work as quickly as possible,writes Quentyn Taylor, Director of Information Security at Canon. Factors like security, compatibility and...
by Dianne Bayley | Dec 18, 2020 | Security and Legal
By Edison Xie, Director of Media affairs, Huawei Southern Africa Region Mobile internet developments have made smart devices the most popular way to go online. These devices store a wealth of user data with an increasing number of apps installed from uncontrolled...
by Dianne Bayley | Dec 17, 2020 | Innovation
As much as digital transformation involves the use of technology, it is not purely about technology, writes Gary Allemann, MD of Masterdata Management .It is about driving improved customer experiences and enhancing operational capabilities. What this requires, more...