by Dianne Bayley | Aug 19, 2019 | Internet of Things
From the Internet of things (IOT) to Artificial Intelligence (AI) to Smart cities, to the 4th Industrial Revolution (4IR), the list of buzzwords is steadily growing – but with a shortage of tangible and visible planning on how this will change the lives for the...
by Dianne Bayley | Aug 19, 2019 | Sustainability
In today’s digital world, insurers must adapt to better service the needs of customers who have come to expect an integrated experience across all channels. Ben Burger, managing executive at SilverBridge, says this continuous customer journey requires a different...
by Dianne Bayley | Aug 15, 2019 | Internet of Things
Retailers have always been at the forefront of each new wave of digital advancement, in an effort to accommodate the increase in both the number of customers and the ensuing volume of products and transactions, writes Tony Nugent Executive, retail practice at...
by Dianne Bayley | Aug 15, 2019 | Workplace 2020
As the Experience Economy gathers pace, organisations will place increasing focus on engineering the best experiences not only for its customers and partners but its workforce, writes Mervyn George, Business Architect at SAP Africa. The tradition of desk-bound...
by Dianne Bayley | Aug 15, 2019 | Innovation
Patrick Crusius, the El Paso Walmart shooter, was inspired by Brenton Harrison Tarrant, instigator of the 2019 Christchurch massacre, and his 74-page manifesto about “The great replacement” and “white genocide.” Tarrant’s own inspirations were Alexandre Bissonnette of...
