by Dianne Bayley | Jul 9, 2023 | Featured Articles
In the competitive marketing world, one truth reigns supreme: email stands out as the unrivalled champion of B2B lead generation, writes David Lichtenstein, CEO of Superhuman Sales.By the end of 2023, the number of emails sent worldwide per day is expected to reach a...
by Dianne Bayley | Jul 5, 2023 | Security and Legal
Considering growing cybersecurity threats and business continuity risks such as infrastructural outages and physical crime, a sustained shift towards hybrid work demands that large organisations look at business security and resilience challenges holistically. The...
by Dianne Bayley | Jul 5, 2023 | Sustainability
When you think about the businesses most affected by load shedding, chances are contact centres don’t immediately leap to mind. But, as with so many other companies across the country, it has played havoc with contact centres, writes Ryan Falkenberg, co-CEO,...
by Dianne Bayley | Jul 4, 2023 | Security and Legal
Our identities help us participate in modern society. Consider how often we use our identity numbers to access services and imagine how debilitating it is not to have an official ID number. That means no driver’s licence, bank account, phone contract, or even...
by Dianne Bayley | Jul 4, 2023 | Innovation
A majority of business leaders believe humans should be involved in artificial intelligence (AI) decision-making, citing ethical and data concerns. This is among the findings from a Workday study examining the state of AI in the enterprise, including the current...
