by Kathy Gibson | Jun 5, 2018 | Featured Articles
From sharks that send a Tweet to bathers warning them of their presence to cutting-edge data collection on animal populations and habitats, technology is fast becoming the biggest weapon in the conservation efforts to protect some of the most endangered species on the...
by Kathy Gibson | Jun 5, 2018 | Government IT
With a reduced call abandonment rate, a significant drop in customer response time and increased engagement across different channels, the Kenya Revenue Authority (KRA) has registered an increased score of 71,9% on the Customer Satisfaction Index; a clear indication...
by Kathy Gibson | Jun 5, 2018 | Government IT
While a number of cities globally are turning to the Internet of Things (IoT), wireless connectivity and cloud computing to improve internal efficiency and service delivery to communities, the future lies in harnessing artificial neural networks to automate and...
by Kathy Gibson | Jun 5, 2018 | Innovation
Analysing data and providing actionable insights from it has become a common phenomenon. Data and analytics, once buzzwords, are now part of mainstream business jargon. The new conundrum with data is knowing what questions to ask to drive business. Without this,...
by Kathy Gibson | Jun 5, 2018 | Innovation
Business technology is like ordering a meal, then having to cook it yourself. But by adopting managed business services, local companies can open the resources to ride South Africa’s renaissance wave. The tide is turning in South Africa. In the International Monetary...
