by Dianne Bayley | Aug 16, 2016 | Innovation
By Johan Walters, head, C2C Labs While much has been written about augmented reality (AR), virtual reality (VR) and the more futuristic artificial intelligence (AI), for the mass market in South Africa, these technologies are still the stuff of stories. And this is no...
by Dianne Bayley | Aug 10, 2016 | Innovation
By Nidal Kamouni, CEO, PCCI Group The essence of customer service can be traced back to when time began – but the method of delivery of the customer service experience must be continually updated to match the desires and expectations of an ever-changing customer...
by Dianne Bayley | Jul 26, 2016 | Innovation
When Xinuos bought out the assets of SCO, and embarked on a mission to resurrect the OpenServer operating system, there was some scepticism about whether the attempt could possible succeed. Kathy Gibson chatted to Jeremy Orchard, director of global services at Xinuos,...
by Dianne Bayley | Jul 21, 2016 | Innovation
Aspen Pharmacare has implemented a Launch Management System to manage the process of a new drug being introduced to the market. Implemented by Microsoft partner Decision Inc., the system has greatly improved data integrity, allowing for seamless workflow and tighter...
by Dianne Bayley | Jul 12, 2016 | Innovation
Digitisation was once the onus of businesses at the very beginning of the IT revolution when the prerogative was simply to migrate analogue to digital, while automation sought to expedite work processes and streamline results. Since then, technology has played a more...
by admin | Jul 4, 2016 | Innovation
A brilliant new blue pigment – discovered almost by accident by Oregon State University (OSU)chemists in 2009 – is now reaching the marketplace, where it will be used in a wide range of coatings and plastics. The commercial development has solved a quest that began...
