Value proposition: How real-time tech can boost your operations
“It’s time to celebrate the death of month-end reporting and focus on differentiation across multiple aspects of the business,” says Heinrich de Leeuw, Managing Director, SEIDOR in Africa. An effective value proposition tells the ideal customer why they should buy...
Chatbots are specialising – here’s what you need to know
The reality with customer service is that most people don’t have simple information or transactional requests they need help with.
The digitalisation of mining: Document management – an easy win
As mines start to apply the latest digital technologies to critical areas, it’s clear a digital roadmap is essential
Does your business understand the potential of Industry 4.0?
The digital revolution is disrupting every industry on a global scale, and driving monumental change at unprecedented speed.
Opinion: Are we too digitally dependent?
Communication is key. Keep language simple, don’t over-complicate things by using complex and confusing language.
Moral compass: AI, ethics and human rights
Our saving grace is AI ethics and Responsible AI – but what exactly does this mean for us as a society?
What executive level recruiting will look like for candidates in 2022
Candidates who insist on complete remote working may well exclude themselves from quality opportunities – flexibility is key.
Understanding the importance of mining analytics
Many mining companies still rely on traditional tools like spreadsheets or older planning technologies. Today, that’s just not good enough.
ESG: Tick-box exercise or a true risk differentiator?
Carbon-intensive clients need to conduct separate and comprehensive presentations on their ESG initiatives.
Business success in the data age depends on the strength of your AI tools
Business owners must be mindful of the state of AI tech and how they can leverage this to improve productivity and efficiency
Major blockages continue to stifle export industry, SARS adds to concerns
The concern that SARS acts as judge, juror and executioner has persisted for years.
Facing Zero time. Zero tolerance. Zero-day.
Zero Day attacks a threat that shows no sign of slowing down, especially after the successes of 2021
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