Transparency in F&B supply chain promotes consumer trust

65% of shoppers would switch from a brand they usually buy to another that is more transparent about its products’ origins and supply chain.

Unleashing the power of email lead-gen for business

When done right, well-crafted emails can supercharge your B2B lead generation game

Overcoming resistance to changing operating model

Research at Accenture found that 74% of executives need to rethink their existing operating model entirely,

SA set to benefit the most from 5G

Over the past 40 years, the mobile industry has introduced a new generation of technology every decade. By Grant Chivandire, senior manager at Deloitte Africa TMT The enhanced capabilities introduced by 5G technology are valuable for business because of the potential...

Re-imagine remuneration in the time of Covid-19

Covid-19’s most lasting effect may be prompting us to think differently. For me, this global crisis provides a heaven-sent opportunity to rethink the way we look at remuneration and, more broadly, work. By Nicol Mullins, chartered reward specialist and exco member of...

AI is critical for quality healthcare

Artificial intelligence (AI) has already had a significant impact on every industry sector where it has been adopted. It is especially in healthcare where the technology has become critically important in not only improving outcomes but recognising patterns of patient...

The customer is always … ?

There are many truisms when it comes to customers but which holds true?  Ultimately, as I search for the true notion of what the customer is and is not, I realise it comes down to a fine a balancing act between customer and employee needs. By Steyn Basson, Synthesis...

Prepare your business for a more dynamic lockdown scenario 

The implications of a move to level 3 lockdown are quite significant for businesses. While the exact regulations are not yet available, at this stage what is clear is that South Africa will go to level 3 on 1 June. For businesses, this means preparing for level 3, as...

Remote management and the challenges of a scattered workforce

Looking at the world of work today, it has been cut in half. On one side is the office, the traffic and the regular flow of people into places and roles. On the other is the remote workforce, with staff doing their best to complete their roles using digital tools and...

This is the best way to save your precious ERP project

Companies implementing ERP systems are gearing for growth, responding to it, or both. They’re spending a lot of money in the process, writes Gerrit Olivier, founder and CEO of About IT. These systems cost anywhere from R1m to R10m or more for small to medium...

Not so fast: what you should know about internet speed tests

Back when you had ADSL and tested your speed by downloading files, you often got very close to the speed of your line, be it 4Mpbs, 10Mpbs or 20Mpbs. You understood that the ‘missing Mbps’ was due to the internet protocol overhead that you need to account for, and...

Corporate compliance and investigations in a virtual world

There has been an unprecedented acceleration in the global adoption of the virtual office and the Covid-19 pandemic has clarified the fact that many industries already render their services predominantly through electronic means. This accelerated move into the virtual...

How manufacturers can maintain continuity in the new normal

Manufacturers and distributors are operating in intensely pressured times. Stats SA reported that manufacturing output contracted for the ninth consecutive month in February of 2020 with the full extent of the damage caused by Covid-19 and the nationwide lockdown...

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