Transparency in F&B supply chain promotes consumer trust

65% of shoppers would switch from a brand they usually buy to another that is more transparent about its products’ origins and supply chain.

Unleashing the power of email lead-gen for business

When done right, well-crafted emails can supercharge your B2B lead generation game

Overcoming resistance to changing operating model

Research at Accenture found that 74% of executives need to rethink their existing operating model entirely,

BidX1 success: Will online property auctions take off?

Apart from the ease of bidding online, the auction process is extremely attractive to sellers as it creates a competitive environment where the price is determined by buyers competing against one another in a transparent manner.

Healthcare: The app will see you now

Whether connected to workforce productivity or employee engagement initiatives, wellbeing – when done well – can extend much deeper into an organisation than cost containment alone.

South Africa ready to embrace public cloud

Cloud computing received a major boost over the last few weeks, with two of the world’s largest public cloud providers officially opening data centres in South Africa. Within days of one another, Huawei and Microsoft both opened their local data centres, offering...

Managing change: A digital transformation story

Business impact analysis an assessment used to determine the potential effects that change or disruption can cause to an organisation – and it’s a critical component of an organisation’s business continuity plan.

Leveraging emerging tech for sustainable development

Decision-makers globally should work together to identify technologies vital to SDG achievement and take steps to remove adoption obstacles. More work is needed, including R&D, to unleash the potential of big data.

AI reshaping CX in the age of digitisation

Given the current pace and scale of these AI-driven advancements, Gartner predicts that 85% of customer service interactions won’t require human customer service reps by 2020.

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