AR, VR add clout to visual marketing
Experiential marketing using AR and VR is the perfect way to allow potential tourists to experience destinations ahead of time and convert customers who may be hesitant to take the plunge.
How micro-jobbing can impact the economy
Micro-jobbing taps into the idea of the gig economy – providing a platform for businesses and brands to breakdown large projects into small tasks or “jobs” that anyone can complete and be reimbursed for.
Taming the ransomware beast
Ransomware is one of few cybercriminal business models where the same type of attack could affect ‘a Fortune 500 company, a local restaurant down the street, and your grandmother’.
Workplace stress: Good, bad and truth
Today’s business leaders are required to know far more about their employees to be able to determine which are the innovators, the leaders, the high performers and the quiet, backbone-of-the-company members.
Solar best to combat light poverty in Africa
Philips is in the process of installing 100 CLCs across 12 countries in Africa, where 500 million people have no access to light. Going off the grid and relying on solar power is be the best way to alleviate light poverty in Africa.
Consumerised ERP: Sleek, fresh, appealing
“The consumerisation of ERP is the result of the consumerisation of IT, both as a platform and as a service – and one could argue that cloud adoption has accelerated its pace tremendously.”
Self-service: Enhancing customer experience
In the age of fierce competitiveness, companies that deliver a great end-to-end experience that makes them stand out from the clutter will attract and retain customers.
Non-voice tech and contact centre savings
Non-voice technologies can help contact centres increase efficiencies and reduce costs, says Interactive Intelligence, noting that instant messaging and social media are set to benefit both customers and contact centres.
Biometric technical efficiency for JHB Water
As the recognised Southern Africa distributor of dorma + kaba products, AWM360 is in a unique position to leverage this world-renowned technology for the benefit of its first public services industry client.
Fak’ugesi 2016: Female voices of digital art
The Festival will host ‘Women in Tech ZA’, a special Festival focused networking session on the evening of 25 August as part of its Fak’ugesi Talks program.
Document security for mobile users
To really protect the personal data inside a document, it should encrypted AND password protected with a medium to strong password, says Stergios Saltas, MD of Striata SA.
Digitalise or die
The July issue of Futurewave BusinessIT looks at why digitalisation is important, and the role of your core applications in making that happen. The skills shortage in the South African IT industry is also under the spotlight, along with the changing dynamics in the contact centre space.
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