Transparency in F&B supply chain promotes consumer trust

65% of shoppers would switch from a brand they usually buy to another that is more transparent about its products’ origins and supply chain.

Unleashing the power of email lead-gen for business

When done right, well-crafted emails can supercharge your B2B lead generation game

Overcoming resistance to changing operating model

Research at Accenture found that 74% of executives need to rethink their existing operating model entirely,

B2B key to MTN growth in Africa

The new-look MTN Business is an amalgamation of all of the group’s enterprise components, bringing together the existing Internet service provider (ISP) with the enterprise mobility services.

Warning: Exponentially expanding data

The good news about the potential data onslaught is that organisations can take action now, by carefully considering and meeting each of the five pillars of a successful data management strategy.

Resilience: How SA business may have an edge

For many Canadians and Norwegians, the resilience required to deal with the daily fears and commitments found in South Africa may be alien – but this resilience and awareness could give us the edge in business.

Old Android devices still at risk from malware

A malicious script usually that activates the download of Flash exploits to attack Windows-users is putting Android users at risk – even though vulnerabilities were patched by Google between 2012 and 2014

Why so little social media, SA Government?

What is government doing to tap into the wealth of data generated through social media channels? It is time for a mind-set change, embracing predictive analytics and big data, to bolster proactive governance and service provision, writes Kroshlen Moodley head of...

Robotics: Driving the next-generation of BPS

Taking a broader perspective, robotics-based BPS promises to realise the vision of South Africa becoming a leading BPS outsourcing hub for the rest of the world.

Dealing with brand crisis from poor service

When social media hurts: From a product failure to a faulty part or a service failure, organisations have to ensure they have the right processes in place to overcome and fix these challenges, particularly in today’s social environment.

Four Industrial Revolutions and an IoT

2016 is the year of the fourth industrial revolution and the Industrial Internet of Things, but is the industry IoT-ready? Gary de Menezes, Country Manager Southern Africa, NetApp, gives a breakdown.

Jackpotting: How easy it is to hack an ATM

ATM jackpotting: While vendors work on developing ATMs with strong security features, many banks are still using old insecure models, making them unprepared for criminals actively challenging the device’s security.

Are your staff members costing your business?

Good managers use innovative technology to give their teams the right tools to do their jobs quickly and efficiently; meaning more work gets done and fewer balls get dropped.

Satellite powers Facebook in Africa

An agreement like this with Facebook – bringing a new customisable, flexible and scalable solution – is another step towards satisfying the rapidly-expanding broadband connectivity market in Africa.

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