Transparency in F&B supply chain promotes consumer trust

65% of shoppers would switch from a brand they usually buy to another that is more transparent about its products’ origins and supply chain.

Unleashing the power of email lead-gen for business

When done right, well-crafted emails can supercharge your B2B lead generation game

Overcoming resistance to changing operating model

Research at Accenture found that 74% of executives need to rethink their existing operating model entirely,

New limits for consumer credit charges

In May this year, the Limitations on Fees and Interest Rates Regulations (Final Regulations) in terms of the National Credit Act, 2005 (NCA) will come into effect. Who will benefit most?

Digital Revolution: A wave we should ride

Karl-Heinz Streibich, CEO of Software AG describes the opportunities and risks of the digital transformation and what characterises today’s digital leaders.

IT should be focusing on great customer experience

Despite an increased awareness of the importance of customer-centricity in organisations, the role of IT in supporting this focus is still largely neglected. Here’s why change is needed . . .

Six lessons on business transformation

The words ‘business transformation’ are easily said, but how often is real transformation achieved, especially in today’s difficult economic climate when it can easily be put on the back burner?

Wearable workplace closer than you think

Small business owners should also be keenly watching their customers use wearable devices. Some life and health insurers are already taking note, offering people they insure incentives to wear fitness trackers and share their data.

Custom software: Good, better, best

An increasing number of businesses are turning to custom software to improve company processes and drive efficiencies. But before selecting a software development partner, they should look for certain qualities that give them the assurance that a project will be completed on time, on budget, and deliver what is really needed.

Three main causes of employee burn out

It’s important for both employers and employees to recognise the signs of stress, and put in place certain tools in order to avoid burn out – or the whole company may feel the consequences.

Insurance industry catches up with digital

The South African insurance industry is on the verge of radical - technological - changes in the way it operates. It needs to tackle some of the top issues that include modernising finance, actuarial, and risk management functions; improving the customer experience...

Top five CIO tips for working with C-Suite

As the digital revolution sweeps across all industries, CIOs should be making a case for how IT can be of strategic importance to the business, and to start being heard by the C-suite.

Digital divide plagues developing nations

The digital divide is a phenomenon that has plagued developing nations for a number of decades, and addressing this inequality in technological ability and advancement is essential to the economic growth and stability of these countries.

After IoT, how big is the next big thing?

The Internet of Things: Technology can facilitate continual innovation at every level, allowing the business to thrive, where others may merely survive.

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