by Dianne Bayley | Mar 1, 2021 | Sustainability
You may be forgiven for stigmatising ERP projects. They’re like trucks – there may be fewer of them on the roads than our family cars and most actually arrive at their destination safely, notes Gerrit Olivier, founder and CEO of About IT. But when they crash, the...
by Dianne Bayley | Apr 16, 2019 | Sustainability
Customer churn is a major health metric listed companies tend to share in their annual and other reports with good reason. It’s often a lot cheaper to retain a customer than it is to get a new one. Smaller businesses can also benefit by reducing churn, which is the...