by Dianne Bayley | Aug 23, 2021 | Workplace 2020
The dawn of the Fourth Industrial Revolution (4IR) was always going to be fraught with challenges, but nobody could have predicted the massively disruptive event that was the Covid-19 pandemic, writes Sarthak Rohal, VP – IT services at AlphaCodes. The world was...
by Dianne Bayley | Apr 9, 2021 | Innovation
If the customer is king, the customer experience (CX) could be considered the most important factor in determining business success, writes Harkrishan Singh, Director, Application Development at AlphaCodes. This is especially true in financial services, where CX is a...