by Dianne Bayley | Feb 9, 2021 | Innovation
When it comes to choosing technology providers for their businesses, CTOs and IT leaders have two options, writes Andrew Bourne, Region Manager, Africa, Zoho Corporation. The first is adopting a ‘best-of-breed’ approach, which involves hand-picking several...
by Dianne Bayley | Feb 8, 2021 | Workplace 2020
As businesses look to overcome the challenges of 2020, they’ll have a number of goals in mind, says Andrew Bourne, Region Manager, Africa, Zoho Corporation. For some, it will be about survival while others will work towards rebuilding and reversing any losses they...
by Dianne Bayley | Dec 28, 2020 | Workplace 2020
Businesses around the globe have spent the better part of this year adjusting to the new reality of remote working, writes Andrew Bourne, Region Manager, Africa, Zoho Corporation. While a few companies have reopened their premises and allowed employees to office...
by Dianne Bayley | Dec 21, 2020 | Sustainability
Customer experience (CX) has always been a crucial differentiator for businesses, but in 2020, it became a matter of survival, writes Andrew Bourne, Region Manager, Africa, Zoho Corporation. As businesses around the world were forced to shut their physical shops and...
by Dianne Bayley | Sep 1, 2020 | Innovation
In the past few months, businesses around the world have embraced cloud technology to pivot and survive, notes Andrew Bourne, Region Manager, Africa, Zoho Corporation. Cloud-based apps allow businesses to continue their operations remotely. However, if you have chosen...
