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10 commandments for stopping creativity and innovation in its tracks

10 commandments for stopping creativity and innovation in its tracks

by Dianne Bayley | May 17, 2022 | Workplace 2020

 How could we craft a company that destroys and stifles creativity and innovation? The sort of company where Dilbert, thecomic strip character, works, asks Jake Sheperd, Synthesis Co-founder, Technical Director & Hero Builder Surely knowing how to create and...
Seven habits of effective IT service management

Seven habits of effective IT service management

by Dianne Bayley | Sep 16, 2016 | ITSM and Application Development

By Edward Carbutt, Executive Director at Marval Africa IT service management (ITSM) comprises a series of habitual behaviours and tasks. There is little to ITSM that is once off; the entire service lifecycle is an ongoing process where various components are...
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