by Dianne Bayley | May 17, 2022 | Workplace 2020
How could we craft a company that destroys and stifles creativity and innovation? The sort of company where Dilbert, thecomic strip character, works, asks Jake Sheperd, Synthesis Co-founder, Technical Director & Hero Builder Surely knowing how to create and...
by Dianne Bayley | Sep 16, 2016 | ITSM and Application Development
By Edward Carbutt, Executive Director at Marval Africa IT service management (ITSM) comprises a series of habitual behaviours and tasks. There is little to ITSM that is once off; the entire service lifecycle is an ongoing process where various components are...