by Dianne Bayley | Apr 9, 2021 | Innovation
If the customer is king, the customer experience (CX) could be considered the most important factor in determining business success, writes Harkrishan Singh, Director, Application Development at AlphaCodes. This is especially true in financial services, where CX is a...
by Dianne Bayley | Mar 24, 2021 | Sustainability
The African Development Bank and the Climate Investment Funds (CIF) have joined forces to produce a study of the role of green banks and national climate change funds in mobilizing finance to support low-carbon, climate-resilient development in Africa. The...
by Dianne Bayley | Feb 15, 2021 | Featured Articles
As the number of consumers transacting online rapidly grows in lockdown economies, bad actors have followed the money, with a spike in online fraud. Speaking at a global payments roundtable on digital fraud, Entersekt CEO, Schalk Nolte looks at how involving the...
by Dianne Bayley | Nov 23, 2020 | Security and Legal
We all know we should never tell someone our banking PIN number, or allow a person behind us at the ATM to see the numbers we’re pressing. However, just as cyber security firms and banks warn us of a new scam, criminals are already working on the next. With Black...
by Dianne Bayley | Sep 30, 2020 | Sustainability
In an exciting move expected to deliver a robust banking operation that connects key African markets, Access Bank Plc has entered into a definitive agreement with the holding company of Grobank Limited, GroCapital Holdings Limited, to invest up to ZAR400 million into...
