by Dianne Bayley | Aug 23, 2022 | Innovation
Technology has always enabled people to connect and express themselves. As communication became faster, video became a richer way to share experiences. We’ve gone from desktop to web to mobile; from text to photos to video. But this wave of innovation isn’t slowing...
by Dianne Bayley | Sep 14, 2020 | Innovation
While ‘Conversational Commerce’ is not a new concept, the phenomenon is gaining momentum, driving innovation and customer experience in an ever-changing e-commerce landscape, notes James Bayhack, CM.com Sub-Saharan Africa Director. The way today’s consumers choose to...
by Dianne Bayley | May 29, 2019 | Sustainability
South African B2B organisations need to start building their digital commerce strategies and deliver revenue growth, writes Hans Zachar, MD for Technology Strategy at Accenture, Africa, as digital commerce grows at an accelerated pace globally, including among...