by Dianne Bayley | Oct 13, 2021 | Security and Legal
Mobile transacting is fast becoming the golden egg of financial services – and nowhere more so than in Africa, writes Mark Dankworth, President International at Ukheshe Technologies. According to the Global System for Mobile Communications’ (GSMA) 2021 State of the...
by Dianne Bayley | Mar 15, 2021 | Innovation
Tap and go is by no means a new technological development, writes Simeon Tassev, MD and QSA at Galix. But thanks to the Covid-19 pandemic, it has become increasingly popular as a method of payment since it is ostensibly contactless. It is also a payment method that...
by Dianne Bayley | Dec 21, 2020 | Sustainability
Customer experience (CX) has always been a crucial differentiator for businesses, but in 2020, it became a matter of survival, writes Andrew Bourne, Region Manager, Africa, Zoho Corporation. As businesses around the world were forced to shut their physical shops and...
by Dianne Bayley | Aug 25, 2020 | Innovation
The rumors of the second COVID-19 wave have been circling the market. With a significant number of vendors still battling the consequences of the first siege of the pandemic, knowing what measures could mitigate the impact could be the difference between a...