by Dianne Bayley | Aug 20, 2019 | Innovation
Doing more with less. Working in an agile way. These phrases are typically mentioned when describing essential components of doing business in the digital age, writes Kevin South, Head of Digital & CX at SEACOM. Emerging technologies like cloud, robotics and AI...
by Dianne Bayley | Aug 19, 2019 | Sustainability
In today’s digital world, insurers must adapt to better service the needs of customers who have come to expect an integrated experience across all channels. Ben Burger, managing executive at SilverBridge, says this continuous customer journey requires a different...
by Dianne Bayley | Aug 13, 2019 | Internet of Things
While the Protea cricket team didn’t meet South Africans’ World Cup expectations, the build up saw some local brands doing interesting promotional tie-ins that show that they’re thinking differently about ways their customers can win. Jade Duckitt, creative...
by Dianne Bayley | Aug 6, 2019 | Innovation
Customers today can easily access product and service details through their devices at any time and compare competitors’ offers and mobile devices, applications, machine learning, automation, and other technologies allow them to get exactly what they want when...
by Dianne Bayley | Jul 31, 2019 | Fintech
Having had the opportunity to attend the 2019 Women in Tech Africa conference in Cape Town earlier this year, and the privilege to spend time with more than 300 industry peers in technology across all spheres of industry, this was a reminder of the massive...
