by Dianne Bayley | Jul 27, 2019 | Innovation
The Automobile Association of South Africa (AA SA) faced mounting costs from a legacy communications system, in addition to requiring an omni-channel solution that enabled easy integration into existing communication channels. Itec developed an easy-to-implement and...
by Dianne Bayley | Jul 24, 2019 | Workplace 2020
There is no arguing the fact that technology has made our lives easier. It has also resulted in organisations being able to deliver more innovative solutions in the workplace to provide for a more compelling environment. Nicol Myburgh, Head of the HR Business Unit at...
by Dianne Bayley | Jun 25, 2019 | Security and Legal
Today’s banks are almost unrecognisable from what they were even a decade ago, writes Nicola Els, commercial strategist, Striata Africa. Thanks to technology, the primary focus of banking has moved from the branch to the computer and, currently, the smartphone. It’s...
by Dianne Bayley | Jun 25, 2019 | Innovation
When customers visit an online business they expect instant access and 24/7 availability. However, if pages take more than a few seconds to load, or transactions cannot be completed quickly, revenue from these potential sales may be lost. In addition, if the website...
by Dianne Bayley | Jun 18, 2019 | Workplace 2020
The marketing function has undergone unprecedented change in recent years, with consumers now wielding the power in the relationship between customer and brand, notes Michelle Janse Van Vuuren, Marketing Director, Canon SA. As a result, businesses are putting a...
