by Dianne Bayley | Jul 5, 2023 | Sustainability
When you think about the businesses most affected by load shedding, chances are contact centres don’t immediately leap to mind. But, as with so many other companies across the country, it has played havoc with contact centres, writes Ryan Falkenberg, co-CEO,...
by Dianne Bayley | Jun 30, 2023 | Innovation
Unprecedented customer demand for cloud services, high-quality streaming, social media and other digital services has set off a record-setting construction boom for all the major hyperscalers.Structure Research estimates that the total global hyperscale self-build...
by Dianne Bayley | Jul 28, 2022 | Sustainability
We’ve come a long way since Thomas Edison and General Electric created the first substantial power grids in the 1880s. But one thing hasn’t changed much: work stops when the power goes out. South Africans have endured front-row seats to this reality as...
by Dianne Bayley | Aug 5, 2021 | Sustainability
While investment in digital infrastructure is certainly a win for economic growth in South Africa and Africa as a whole, as is investment in new data centres, this vital infrastructure needs substantial amounts of energy to function, writes Jaco du Plooy, Product...
by Dianne Bayley | Mar 30, 2020 | Sustainability
CIOs must be able to adapt to the changes that come from the continuously evolving digital landscape. Thinking outside the box is a prerequisite if they are to ensure their companies remain competitive. It comes down to being dynamic and always looking at innovations...
