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Modernising EAM to deliver value, enhance customer experience

Modernising EAM to deliver value, enhance customer experience

by Dianne Bayley | Jul 28, 2022 | Innovation

In today’s highly competitive world, organisations must embrace their data to develop new products and services that enable them to extend their customer relationships, writes Heman Kassan, Chief Commercial Officer of Technodyn. At the same time, these efforts must...
Effective EAM means profitability in hospitality

Effective EAM means profitability in hospitality

by Dianne Bayley | Dec 11, 2017 | ITSM and Application Development

When asked what it takes to be successful in the hospitality industry, most would say; the personal touch. It’s about attention to detail and delivering service excellence – from the greeting at the entrance to the turn-down service. The hotel’s facilities must...
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