by Dianne Bayley | Jul 18, 2022 | Workplace 2020
One of the first steps to becoming a customer-focused business is a change in mindset and not something tantamount to window-dressing or being superficial – it requires that business leaders place the customer at the centre of everything that is done.“This means...
by Dianne Bayley | Apr 2, 2022 | Innovation
“Change is inevitable; but progress depends on what we do with that change” – the famous Charles Wheelan quote – one of my favorite quotes, however I would like to add a caveat to this quote bringing in my day-to-day job into the mix, writes Archana Arakkal,...
by Dianne Bayley | Mar 29, 2022 | Workplace 2020
As “hybrid” becomes the hottest workplace catch-phrase and many are contemplating the “Great Resignation”, or at least the “Great Re-evaluation”, Signium Africa Director: Executive Search, Annelize van Rensburg looks at what’s been happening in the executive...
by Dianne Bayley | Jan 26, 2022 | Innovation
SAS, the leader in analytics, asked its experts in healthcare, retail, government, fraud, data ethics and more. Here are their predictions for the trends we all will face this year. Curiosity becomes a coveted job skill “Curiosity helps businesses address critical...
by Dianne Bayley | Nov 16, 2021 | Innovation
A few months ago, intellectual property officials in South Africa became the first in the world to award a patent that names an artificial intelligence as the inventor of the product, writes Scott Zoldi, Chief Analytics Officer at FICO. The moment was a triumph for...
