by Dianne Bayley | Mar 8, 2023 | Innovation
A study from Juniper Research has found that the number of consumer instant payments will exceed 235-billion in 2027; up from 74-billion in 2023. This growth of 218% will be driven by lower merchant acceptance costs when compared to traditional card schemes.This is of...
by Dianne Bayley | Jan 31, 2023 | Innovation
By definition, a truly frictionless customer experience (CX) is unobtainable even though it is the end state every fintech company strives for, writes Lelen Udayan, head of customer experience at Mukuru. Along the way, the focus falls on providing enhanced experiences...
by Dianne Bayley | Oct 4, 2022 | Featured Articles
Developments during the past two years have reshaped our expectations of normality forever, as we adapted to new patterns and ways of living and working. One such change that is irrefutable is our reliance on digital connectivity and infrastructure for all aspects of...
by Dianne Bayley | Aug 31, 2022 | Innovation
In the convenience economy, digital payment solutions are central to businesses providing a service that is quick and seamless. In Africa, digital technologies are not only improving convenience but they’re driving financial inclusion, allowing people to transact,...
by Dianne Bayley | Aug 24, 2022 | Featured Articles
With Amazon reportedly set to launch in South Africa next year, forward-thinking retailers are starting to position themselves to defend and extend their share of the R30 billion per year retail ecommerce market. Those that are agile and innovative enough will benefit...
