by Dianne Bayley | Jun 27, 2020 | Innovation
From tsunamis to ash clouds and global financial crises, the travel industry has seen its share of setbacks over the past few years. The industry has always handled these events with admirable resilience and managed to bounce back quickly from each disaster. Maher...
by Dianne Bayley | Sep 25, 2019 | Featured Articles
After 178 years, British global travel group Thomas Cook went into administration on Monday 21 September 2019, leaving employees jobless and thousands of customers stranded away from home. Nathalie Schooling, CEO of customer experience company nlighten, believes the...
