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What’s keeping B2B from delivering the Amazon or Netflix experience?

by Dianne Bayley | Jun 19, 2023 | Innovation

Conversations about customer experience tend to lean toward ubiquitous consumer-facing brands like Amazon and Netflix, writes Poornima Ramaswamy, Chief Transformation Officer, Qlik. Both have built their reputations and success on knowing their customers intimately...
Leading finance teams will position AI-driven tools, solutions as co-workers

Leading finance teams will position AI-driven tools, solutions as co-workers

by Dianne Bayley | Jun 6, 2023 | Innovation

To build an AI-driven finance organisation for the future, it will require a combination of technical and business skills that many finance teams do not have today, according to Gartner.“We’re seeing a profound shift in how finance teams work based on the accelerating...
Hiring for potential in the global war for talent

Hiring for potential in the global war for talent

by Dianne Bayley | Jul 17, 2022 | Featured Articles

Globally, employers are arming themselves for war. But this war is not taking place on a battlefield or in the trenches – it’s taking place in the boardroom, writes Karien Spencer, Talent Acquisition Lead at Decision Inc. The critical scarcity of skills, in the era of...
The future of enterprise resource planning is finance first

The future of enterprise resource planning is finance first

by Dianne Bayley | Apr 15, 2022 | Sustainability

Gartner defines the concept of finance-first as one that allows for the organisation to transform its enterprise resource planning (ERP) platform with purpose. With a focus on improving how the business manages its insights and strategises its overall modernisation....
Bridging the  divide between operational and information technology

Bridging the divide between operational and information technology

by Dianne Bayley | Mar 8, 2022 | Security and Legal

Most enterprises know that cyberattacks in the information security realm are continuously growing in sophistication, severity and number, writes Paul Lowings, Security Executive at new-age solutions and systems integrator, +OneX. However, up until now, many...
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