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Reimagining South Africa’s contact centre environment

Reimagining South Africa’s contact centre environment

by Dianne Bayley | Sep 14, 2019 | Workplace 2020

Few South African companies can claim to have achieved consistent revenue growth since 2006 – particularly given the calamitous global financial crisis of 2008. Yet for INOVO, which entered the SA ecosystem with the intent to disrupt the local contact centre...
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