What are the rules for the ethical use of AI?

What are the rules for the ethical use of AI?

A few months ago, intellectual property officials in South Africa became the first in the world to award a patent that names an artificial intelligence as the inventor of the product, writes Scott Zoldi, Chief Analytics Officer at FICO. The moment was a triumph for...
Automation of CX the only way to grow business

Automation of CX the only way to grow business

Doing more with less. Working in an agile way. These phrases are typically mentioned when describing essential components of doing business in the digital age, writes Kevin South, Head of Digital & CX at SEACOM. Emerging technologies like cloud, robotics and AI...
Stay human, team up and beat the bots

Stay human, team up and beat the bots

By Michelle Moss, Director at TALENT AFRICA For years, team-building and team leadership skills have been high on the wish-list of companies searching for executive talent, but the focus has always been on internal collaboration. Not any more. More and more businesses...