by Dianne Bayley | Aug 11, 2022 | Innovation
Real-time data and artificial intelligence (AI) have made it possible to deliver curated content, services and products designed for individual customers, but many banks are unable or unwilling to embrace the opportunity offered by hyper-personalisation.There is no...
by Dianne Bayley | Aug 6, 2019 | Fintech
In today’s digital world, insurers must adapt to better service the needs of customers who have come to expect an integrated experience across all channels. Ben Burger, Managing Executive at SilverBridge, says this continuous customer journey requires a different...
