by Dianne Bayley | Nov 24, 2021 | Sustainability
The consequences of the pandemic have affected business and markets all over the world, and at the same, it has reshaped business and outsourcing trends. Aspects such as geographic diversification, budget optimisation, operational efficiencies, tech and digitisation,...
by Dianne Bayley | Oct 27, 2021 | Innovation
Digital transformation is forcing companies to change their business models and adapt to the new market reality. This transformation is being driven by customers and the impact that the pandemic has on how, when and where they expect customer service and support to be...
by Dianne Bayley | Oct 21, 2021 | Workplace 2020
Digital transformation is forcing companies to change their business models and adapt to the new market reality. This transformation is being driven by customers and the impact that the pandemic has on how, when and where they expect customer service and support to be...
