by Dianne Bayley | Mar 1, 2021 | Security and Legal
The global intelligent process automation (IA) market is expected to top $14 billion by 2024, writes Patrick Ashton, Managing Executive at SilverBridge Holdings. However, the insurance industry has, in some instances, been slow in reacting to the opportunities...
by Dianne Bayley | Apr 21, 2020 | Security and Legal
COVID-19 is a pandemic, a socio-economic and health crisis whose impact is already unprecedented in my lifetime, writes Charleen Duncan, Director of UWC Centre for Entrepreneurship and Innovation Yet, as serious as this crisis is, it will pass. It will not have a...
by Dianne Bayley | Apr 13, 2020 | Sustainability
The current lockdown is testing the ability of business to adapt quickly to changing market conditions. Companies that have embraced more digital ways of working have been far less impacted. Several slower respondents are turning their focus away from only the cost...
by Dianne Bayley | Aug 6, 2019 | Fintech
In today’s digital world, insurers must adapt to better service the needs of customers who have come to expect an integrated experience across all channels. Ben Burger, Managing Executive at SilverBridge, says this continuous customer journey requires a different...
by Dianne Bayley | Apr 16, 2019 | Innovation
Insurance is typically something people resent having to spend money on and is therefore often seen as a grudge purchase. In an economic climate where individuals have less disposable income than ever, retaining customers and attracting new ones can prove challenging...
