by Dianne Bayley | Nov 23, 2020 | Workplace 2020
Enterprises of all sizes are finding themselves in uncertain times. With the current COVID-19 pandemic sweeping the world, businesses are questioning how this will impact their future existence or how they will even be able to operate in the future, writes Biase De...
by Dianne Bayley | Nov 10, 2020 | Innovation
The digital revolution is empowering consumers like never before, writes Lorraine Doke, Senior Customer Experience Consultant at IQbusiness. While advancements in technology give consumers the convenience of getting the products and services they want – when they want...
by Dianne Bayley | Aug 25, 2020 | Sustainability
When it comes to buying power in South Africa, women come out on top, writes Kerry Thomas, Head of Customer Experience at IQbusiness. Although they are more likely to be unemployed and earn less than their male counterparts, research has found that women hold the...
by Dianne Bayley | Apr 22, 2020 | Innovation
“Never let a good crisis go to waste” is a quote attributed to Winston Churchill towards the end of WWII. The world has not, since World War II, been faced with such a crisis, notes Biase De Gregorio, Managing Partner at IQbusiness. However, as the quote...