by Dianne Bayley | Oct 26, 2021 | Featured Articles
Faced with the challenge of delivering services during an unprecedented crisis, many public service agencies in developed countries quickly adopted new strategies to meet changing customer needs, writes Kgomotso Lebele, Managing Director for Health and Public Service...
by Dianne Bayley | Jul 6, 2021 | Innovation
Encouraging public sector organisations to become more innovative has always been important, writes Kgomotso Lebele, Managing Director for Health and Public Service at Accenture in Africa. However, doing so has likely never mattered more as the world wrestles with the...
