by Dianne Bayley | Aug 27, 2019 | Innovation
If we were to strip away artificial intelligence (AI) as we know it today, Matthew Kibby, vice-president: enterprise for Africa and Middle East at Sage, is not convinced that humans would know how to cope with life. Without AI, there’d be no Waze or Google Maps to...
by Dianne Bayley | Aug 26, 2019 | Sustainability
The Internet of Things (IoT) and machine to machine (M2M) communications are by no means new concepts, having existed for many years already writes Gary Allemann, Managing Director of Master Data Management. What is new and revolutionary, though, is what we are now...
by Dianne Bayley | Aug 26, 2019 | Sustainability
Given the importance of data in today’s connected business environment, organisations have no choice but to embrace a more effective data management plan (DMP) as the means to empower them to make better decisions. Sherrine Green-Thompson, SmarterData Area Lead at...
by Dianne Bayley | Aug 20, 2019 | Innovation
Doing more with less. Working in an agile way. These phrases are typically mentioned when describing essential components of doing business in the digital age, writes Kevin South, Head of Digital & CX at SEACOM. Emerging technologies like cloud, robotics and AI...
by Dianne Bayley | Aug 6, 2019 | Security and Legal
Using omni- and opti- channel models to put customer experience at the core of the business is fast becoming a basic feature for companies with multi-million customer bases, and the modern communications service providers’ (CSPs) pursuit of optimising their channels...
