by Dianne Bayley | Jun 2, 2021 | Workplace 2020
In the first South African study to explore the crisis communication needs of employees specifically, University of Stellenbosch Business School (USB) MBA graduate Leana Kotze highlighted that, in an organisational crisis, “an employee-centred approach is good for...
by Dianne Bayley | Sep 14, 2020 | Innovation
While ‘Conversational Commerce’ is not a new concept, the phenomenon is gaining momentum, driving innovation and customer experience in an ever-changing e-commerce landscape, notes James Bayhack, CM.com Sub-Saharan Africa Director. The way today’s consumers choose to...
by Dianne Bayley | May 22, 2019 | Innovation
Whether it’s a large business event, the launch of a new product or attracting attention to shelf-space in a retail store, South African IT Services specialists Industrial Revolution’s digital display systems are getting noticed for the client’s...
by Dianne Bayley | Apr 8, 2016 | Features
By Dave Stevens, Head: Customer & Data Insights By 2050, it’s expected that nearly 80% of South Africans will be living in urban areas. This massive acceleration in rural-to-urban migration was highlighted recently by Co-operative Governance and Traditional...
