by Dianne Bayley | Jul 27, 2019 | Innovation
The Automobile Association of South Africa (AA SA) faced mounting costs from a legacy communications system, in addition to requiring an omni-channel solution that enabled easy integration into existing communication channels. Itec developed an easy-to-implement and...
by Dianne Bayley | Jun 25, 2019 | Workplace 2020
If you are not a digital native, you may remember a time when the phrase, “The customer is king,” could be met with a measure of cynicism, if not outright derision, writes Maxim Nartov, Customer Solutions Director, Nexign. Customer-centric businesses were often little...
