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Three ways for retailers to retain customers in a worldwide buying slump

Three ways for retailers to retain customers in a worldwide buying slump

by Dianne Bayley | May 31, 2022 | Sustainability

Due to the pandemic, the global economic climate has remained unstable and volatile during the last two years, notes Zuko Mdwaba, Area Vice President, Salesforce South Africa . Global inflation is expected to increase by around 10%, and with supply chain disruptions...
A next-gen online shopping experience for merchants and customers

A next-gen online shopping experience for merchants and customers

by Dianne Bayley | May 25, 2022 | Security and Legal

Securing eCommerce channels enables a springboard for future growth, says Charles Lobo, Regional Risk Officer, Central and Eastern Europe, Middle East and Africa at Visa. The pandemic prompted a massive spike in e-commerce transactions. People who had never shopped...
AI in payments – safer for all when machines know us best 

AI in payments – safer for all when machines know us best 

by Dianne Bayley | May 6, 2022 | Innovation

The competitive advantage in modern business relies more and more on the customer experience. With the availability of technologies such as AI, data has become the most valuable asset. AI is turning our online behaviour, and even our common mistakes and typing quirks,...
Three ways for retailers to retain customers in a worldwide buying slump

Three industries kick-starting job creation in South Africa

by Dianne Bayley | Nov 16, 2021 | Sustainability

There is absolutely no doubt that South Africa is in the midst of a major unemployment crisis. The latest stats show that the official unemployment rate is 34.4%, a record high. The expanded unemployment figure, which includes discouraged job seekers, sits at an even...
Black Friday: South African consumers want an omnichannel experience

Black Friday: South African consumers want an omnichannel experience

by Dianne Bayley | Nov 8, 2021 | Sustainability

Consumers want the option to shop both in-store and online this Black Friday – despite a significant rise in e-commerce over the last two years. This is one of the findings from a consumer survey carried out by Game Stores, which polled almost 2 000 South African...
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