by Dianne Bayley | Mar 8, 2023 | Innovation
Mobile Internet traffic has almost doubled in the last eight years with close to two-thirds of Web traffic coming from mobile devices, according to data from CasinoEnLigne.com, which adds that mobile phones made up 59% of total Web traffic last year – nearly 10% more...
by Dianne Bayley | Apr 9, 2022 | Innovation
Chatbots as we know them are evolving. The generic bot found on many websites isn’t fit for many of the purposes it’s been deployed for, writes Ryan Falkenberg, co-CEO, digital self-service automation company CLEVVA. But now, chatbots are specialising to better meet...
by Dianne Bayley | Feb 23, 2021 | Sustainability
Unified Communications as a Service (UCaaS) provider Zoom launched Zoom Phone in South Africa last year, having launched it in 2019 in limited markets, writes Nic Laschinger, CTO, Euphoria Telecom. Following on from the launch of Skype for Business in 2015, and...