by Dianne Bayley | Oct 27, 2021 | Innovation
Digital transformation is forcing companies to change their business models and adapt to the new market reality. This transformation is being driven by customers and the impact that the pandemic has on how, when and where they expect customer service and support to be...
by Dianne Bayley | Oct 21, 2021 | Workplace 2020
Digital transformation is forcing companies to change their business models and adapt to the new market reality. This transformation is being driven by customers and the impact that the pandemic has on how, when and where they expect customer service and support to be...
by Dianne Bayley | Nov 24, 2020 | Innovation
Fintech sector disruptor ProfitShare Partners is well into a year-long campaign to #GetSAWorking, and assisting small and medium enterprises (SMEs) to take their place as the backbone of South Africa’s economy. In providing qualified SMEs with their share of...
by Dianne Bayley | Nov 3, 2020 | Sustainability
Everyone knows by now that due to a combination of leadership, environment, social ecology, demographics and as yet unknown biological and other factors, Africa has been spared the worst of the havoc that COVID-19 has wreaked on other parts of the globe and was...
by Dianne Bayley | Jun 27, 2020 | Innovation
From tsunamis to ash clouds and global financial crises, the travel industry has seen its share of setbacks over the past few years. The industry has always handled these events with admirable resilience and managed to bounce back quickly from each disaster. Maher...
