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What customers crave: Digital innovation spurs retail consumer connectivity

What customers crave: Digital innovation spurs retail consumer connectivity

by Dianne Bayley | May 17, 2022 | Sustainability

Customers expect an easy, hassle-free omnichannel shopping experience; and digital innovation is the answer that retailers have been waiting for. It has been rapidly transforming retail value chains in recent years, writes John Watling, Managing Director within the...
Go OMO! The new integrated vision for the store of tomorrow

Go OMO! The new integrated vision for the store of tomorrow

by Dianne Bayley | Apr 18, 2022 | Innovation

Although many retailers have successfully implemented omnichannel services like same-day shipping, in-store pickup or home delivery, research shows that only a third of retail executives said this was a regular service, while 62% said it was just for the 2021 holiday...
Opinion piece: Edge computing – it’s all in the detail

Opinion piece: Edge computing – it’s all in the detail

by Dianne Bayley | Dec 14, 2021 | Innovation

More than ever the speed, reliability and resilience of edge computing can unlock the benefits of the world’s current and quite rapid digital transformation, notes George Senzere, Solution Architect, Secure Power at Schneider Electric. Together with the cloud, edge...
What customers crave: Digital innovation spurs retail consumer connectivity

Africa: Tax impact of digital transformation in consumer goods, retail sectors

by Dianne Bayley | Oct 11, 2021 | Security and Legal

The pandemic-fuelled growth of the digital economy and unabated demand for online retail products across Africa have led to extensive disruption in the Consumer Goods and Retail Sector (CG&R) sector, writes Jana Botha, Tax Consultant, and Prenisha Govender,...
Building a consumer-centric supply chain in consumer goods

Building a consumer-centric supply chain in consumer goods

by Dianne Bayley | Aug 11, 2021 | Featured Articles

Globally, consumer packaged goods (CPG) companies are under intense pressure to profitably grow, writes Yashwin Bhoola, Managing Director Supply Chain and Operations Accenture in Africa. Yet, incumbent companies are losing out to nimble, digital-native competitors....
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