by Dianne Bayley | Aug 15, 2019 | Internet of Things
Retailers have always been at the forefront of each new wave of digital advancement, in an effort to accommodate the increase in both the number of customers and the ensuing volume of products and transactions, writes Tony Nugent Executive, retail practice at...
by Dianne Bayley | Aug 13, 2019 | Internet of Things
While the Protea cricket team didn’t meet South Africans’ World Cup expectations, the build up saw some local brands doing interesting promotional tie-ins that show that they’re thinking differently about ways their customers can win. Jade Duckitt, creative...
by Dianne Bayley | Aug 6, 2019 | Security and Legal
Using omni- and opti- channel models to put customer experience at the core of the business is fast becoming a basic feature for companies with multi-million customer bases, and the modern communications service providers’ (CSPs) pursuit of optimising their channels...
by Dianne Bayley | Jul 22, 2019 | Innovation
One of the most-anticipated movie releases this year – The Lion King – arrived in South Africa last week. The premiere of The Lion King also brings with it a partnership that will see South African consumers experience a whole new level of immersion and...
by Dianne Bayley | Jul 9, 2019 | Workplace 2020
Currently completing an international MBA with a specialisation in Design Thinking principles, chairperson and co-founder of Ole!Connect Deseré Orrill looks at the South African job market’s response to digitalisation. It goes without saying that digital...
