by Dianne Bayley | May 31, 2022 | Sustainability
Due to the pandemic, the global economic climate has remained unstable and volatile during the last two years, notes Zuko Mdwaba, Area Vice President, Salesforce South Africa . Global inflation is expected to increase by around 10%, and with supply chain disruptions...
by Dianne Bayley | May 17, 2022 | Sustainability
Customers expect an easy, hassle-free omnichannel shopping experience; and digital innovation is the answer that retailers have been waiting for. It has been rapidly transforming retail value chains in recent years, writes John Watling, Managing Director within the...
by Dianne Bayley | Apr 18, 2022 | Innovation
Although many retailers have successfully implemented omnichannel services like same-day shipping, in-store pickup or home delivery, research shows that only a third of retail executives said this was a regular service, while 62% said it was just for the 2021 holiday...
by Dianne Bayley | May 18, 2021 | Security and Legal
After living with Covid-19 in our midst for over a year, it is probably safe to say that, at the outset, a number of us naïvely believed that the hard lockdown would do the trick, and normalcy would return fairly swiftly, according to Ashleigh Blair, Bernadette...
by Dianne Bayley | Feb 22, 2021 | Sustainability
Small and medium-sized retailers in South Africa will be hoping for some relief from the Finance Minister’s annual Budget Speech this year, following the devastating impact of the COVID-19 pandemic on their finances and businesses. Measures such as extending the...
